Terms of Service & Conditions

1. Acceptance of Terms

By accessing and using Lady Bug Fresh Spaces' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

Lady Bug Fresh Spaces provides professional cleaning services including but not limited to commercial cleaning, janitorial services, hard floor care, carpet cleaning, post-construction cleaning, and office cleaning. Service descriptions are provided for general information only and may vary based on specific client needs.

3. Pricing and Payment

All prices are determined on a quote basis and will be provided upon request. Payment terms will be outlined in your service agreement. We reserve the right to modify our pricing at any time, though changes will not affect existing contracts without mutual agreement.

• Payment is due upon completion of services unless otherwise agreed
• Late payments may incur additional fees
• We accept various payment methods as outlined in your agreement

4. Cancellation Policy

Cancellations must be made at least 24 hours in advance. Cancellations made with less notice may be subject to fees as outlined in your service agreement.

5. Liability Limitations

Lady Bug Fresh Spaces carries appropriate insurance coverage. While we take utmost care in providing our services, we are not liable for:

• Pre-existing damage to property
• Damage resulting from hidden defects
• Items left in cleaning areas that are damaged or displaced

Clients are responsible for securing or removing valuable items before service. Any damage claims must be reported within 24 hours of service completion.

6. User Responsibilities

Clients are responsible for:

• Providing access to areas requiring cleaning
• Removing valuables and securing items of importance
• Providing accurate information about special requirements
• Ensuring utilities (water, electricity) are available
• Informing us of any hazards or special conditions

7. SMS Communication Terms

Lady Bug Fresh Spaces operates an SMS/text message communication program to keep clients informed and connected. The following terms apply to all SMS communications sent by Lady Bug Fresh Spaces.

SMS Program Description

By providing your phone number and opting in through our contact form, you agree to receive text messages from Lady Bug Fresh Spaces, including:

• Appointment reminders and scheduling confirmations
• Service status updates and completion notices
• Promotional offers and special discounts
• Customer satisfaction follow-up messages

Age Restriction

You must be 18 years of age or older to use this SMS service. By opting in, you confirm that you meet this age requirement.

How to Opt-Out

To stop receiving messages, reply STOP to any text message at any time. After replying STOP, you will receive a final confirmation message and no further SMS messages will be sent to your number.

How to Re-Subscribe

If you have previously opted out and wish to rejoin our SMS program, you can re-subscribe at any time by:

• Replying START or UNSTOP to any previous text message from us
• Submitting a new opt-in request through our website contact form
• Contacting us directly at (509) 792-7294 or (509) 567-3606

Support Contact Information

For assistance with our SMS service, reply HELP to any text message, or contact us directly:

• Phone: (509) 792-7294 / (509) 567-3606
• Email: contact@ladybugfreshspaces.com
• Hours: Monday–Saturday, 8:00 AM – 6:00 PM

Message & Data Rates

Message and data rates may apply based on your mobile carrier's plan. Message frequency varies depending on your service schedule and preferences.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator.

Privacy Policy

For information on how we collect, use, and protect your personal data, including SMS opt-in information, please review our full Privacy Policy.

Compliance Statement

Lady Bug Fresh Spaces adheres to industry standards and best practices for SMS communications, including compliance with CTIA (Cellular Telecommunications Industry Association) guidelines and carrier requirements for A2P 10DLC messaging.

Legal Compliance

This SMS program operates in accordance with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and state-specific consumer protection laws. We are committed to protecting your privacy rights and honoring your communication preferences.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of modified terms.

9. Contact Information

For questions about these Terms & Conditions, please contact us: